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We’ve received great feedback from our satisfied customers and trainees over the years. Here is just a handful of their comments

“One of the best sessions I have attended. Interesting, interactive and not too seriously delivered. 10/10”

Dorothy House, January 2019

What our customers say about us

“I feel compelled to contact you regarding your splendid trainer Matt. I have attended several first aid courses in the past, yet this one proved to be above and beyond the finest by a country mile (Emergency First Aid at Work on 14th July). This is chiefly due to Matt who effortlessly presented himself as:

  • Knowledgeable
  • Respectful
  • Pragmatic
  • Entertaining
  • Accessible

Matt’s ability to create a supportive and relaxed environment for learning has greatly assisted me in my recall of the key points from the training, combined with enhancing my confidence in being a first aider.”


MN, South Bristol Youth Consortium for Young People
July 2021

“Thank you again for an amazing training; one of the best and most professional that I have ever attended to in UK.”

(The West of England Moving and Handling Trainers Foundation Course)

DG, Saracen Care
April 2021

“Absolutely brilliant trainer. He was passionate about first aid and presented it in a very interesting way. Best first aid course (Level 3 Paediatric First Aid) I have attended and I have attended many over the years. First time I have left feeling confident to administer First Aid”

October 2020

“I learnt a lot more on my refresh course than I did on my original qualification. Loads of group discussions which reassured my way of thinking or challenged me to think otherwise. Matt was amazing, full of knowledge and confident in delivery of the course. he made the session fun and interactive”

July 2020

“I recently completed the Fire Marshal training you provided. I want to firstly say that the training was excellent, engaging and I would like to highly commend the trainer Roger for the afternoon.”

Rebus Medical, Feb 2020

“What 3 words was very useful and it is an excellent organisation, very informative and the best trainer I have ever had deliver first aid (Matt – Level 3 Paediatric Fist Aid)

Newcross Healthcare Solutions, Oct 2020

“Matt made the course (Emergency First Aid at Work) enjoyable and very informative. I no longer fear the defibrillator. A very enjoyable day Covid secure too, so felt safe”

Cornish Garden Centre, Feb 2021

“The course (First Aid for Infants and Children) was delivered excellently, despite COVID restrictions”

Culverhill School, Feb 2021

“The course was so fascinating (Emergency First Aid at Work) I wish it was longer. Matt is the most engaging and interesting trainer I’ve been taught by in all my years at the council”

Bristol City Council, Feb 2021

“During COVID, Acorn made the training (First Aid at Work Requalification) feel safe and safety aware.”

JA, Greenfield E-act Academy
January 2021

“Can I just pass on my thanks to Sarah Howarth who ran the first aid course for infants and children here today. The feedback from attendees has been excellent. Sarah was clearly very engaging and made the whole day an enjoyable experience.”

SH, Herons’ Moor Academy 
October 2020

“I attended the Paediatric level 3 First Aid course on 27 June and 4th July with Sarah Howarth. Firstly, can I say what a fantastic course it was. I really enjoyed it and thought Sarah was a brilliant trainer and obviously very passionate about first aid. I feel really confident walking away from my time with her and although I hope I don’t need to use what I learnt, I love that I feel I could.”

SB, July 2020

“We have had some great feedback in regards to the First Aid courses facilitated by Martin this week. A few colleagues have stopped me to say how he made everyone feel comfortable and was still able to deliver the course really well despite the changes with social distancing.”

PN, Bristol City Council
June 2020

“Just wanted to say ‘thank you’ for organising this training (Level 2 Paediatric First Aid). It went really well and everyone enjoyed the course. Sarah was great, made it fun and left everyone feeling very confident in their abilities to use what they have learnt. The socially distancing worked really well and everyone felt safe.”

KH, St Werburghs Primary School May 2020

“I just wanted to say a big ‘Thank you’ for my training. I had an incident last night with my son, he was struggling to breathe due to aggressively being sick. If it wasn’t for the skills Matt taught me, I wouldn’t have known what to do! He was rushed to the children’s hospital by ambulance, and is OK now and in safe hands, but it just made me think I only went on the course a few weeks before so I’m glad it helped me. I had him in the perfect position where he wasn’t choking on his own sick and I would have never known that if you hadn’t taught me so a very big Thank you!!”

AS, February 2020

“I attended training for the Emergency First Aid at Work on Tuesday 21st  January 2020. I just wanted to give praise to the gentleman who delivered the course, Matt.  It was hands down the best course I have ever been on.  It was engaging, funny, interesting and full of useful information.  Matt had a wealth of previous experience and knowledge in first aid and this really did make the course what it was. It is great to have training delivered by someone who has first hand knowledge of the subject. His stories will stay with me and inspired me to continue my personal development in relation to first aid. He really was first class! Thank you again.”

Action on Hearing Loss (AOHL), January 2020

Why do our customers choose us

As a business Acorn Health and Safety are committed to providing quality health and safety consultancy and training.  Our ISO 900:2008 accreditation is important to us and the regular review and evaluation of our consultancy services and course offering allows us to continually improve.

As an accredited provider with national organisations including IOSH, Qualsafe and the IATP we are required to evaluate our courses.

We ask for feedback from all delegates that attend our training and from our consultancy clients, the feedback we receive is used to further develop course materials, support staff members in their continued professional development and generally better the learning or consultancy experience.  In addition, our course trainers also evaluate every course they facilitate as part of their own reflective practice.

Here’s some feedback taken directly from course evaluation form and with permission of the delegate that we’ve received over the last few months.

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